BMC Remedy Developer

Role: Remedy Developer

Location: Vienna, Austria (must speak German fluently)

Rate: £450-550pd

Duration: 4-6 months

Start: Immediately

We are looking for a Remedy Developer for a client project based in Vienna, Austria. The opportunity consists in joining a rapidly growing company, while working on a contract basis. This role will support a key BMC Remedy ISM customer with the administration of their platform.

Responsibilities:

• Troubleshooting and resolving incidents and defects
• Being the person responsible for l2 remedy issues
• Produce recommendations for complex resolution of issues
• Investigate problem tickets and perform environment maintenance
• Flexible to provide on call support

Experience needed:

• Hands on experience with BMC Remedy ITSM solution
• Must be fluent in German
• Experience solving problems related to incident/problem processes
• Ability to fulfill service requests and changes