ITSM Business Analyst London ContractRef:391 Contract London Posted 5 years ago Role: ITSM Business Analyst (CMDB Specialist) Location: London Day rate: 400-500pd + expenses. We are looking for an ITSM centric Business Analyst to help our client who are a FTSE 100 corporate enterprise with a massive ITSM transformation programme. The successful candidate must be familiar with the BMC suite of products (especially remedy) and must have previously implemented a CMDB. Core roles and responsibilities will include: Being one of the lead business analysts owning the CMDB element of this ITSM transformation programme Working collaboratively with end users across a FTSE 100 company to identify business requirements and how to best utilise BMC’s product suite Document new procedures in a way that both management and end users can understand in relation to the CMDB Build test cases, process change requests and acceptance documentation You must have the following relevant experience: Proven experience as an ITSM centric Business Analyst Good knowledge of the BMC product suite You must have previously implemented a CMDB If you are an ITSM Business analyst with knowledge of Remedy and experience of implementing a CMDB then please apply now. Job Features Day Rate£400-500 Start Dateasap Contract Length6 months Apply Online First Name*Last Name*Email*Phone Number*Cover NoteAttach Resume* Submit
