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ITSM Project Manager

 London PermanentRef:284

Posted 5 years ago

A market leading Retail company who have recently acquired a new business is looking for an experienced Senior ITSM Project Manager. This individual will be working on multiple customers IT Service Management engagements, projects and solutions and implementations across the UK and Europe.

The Senior Project Manager will be responsible for day to day project management activities and for the profit and loss of each assigned project.


Technical Skills:

  • 6 years+ experience of managing technology projects
  • Extensive experience of managing large and complex projects
  • Extensive experience in managing large projects in a commercial environment
  • Experience of internal project financing in particular forecasting and revenue recognition aspects
  • Project Management Certification (e.g. PRINCE 2)
  • ITIL Certification (Foundation as a minimum)
  • Process orientated with previous experience of implementing the BMC ITSM toolset
  • Experience of working with Project Management Office procedures



  • Logical thinker with ability to solve problems
  • Excellent project management skills and an ability to work within defined timescales
  • Excellent spoken and written communication skills
  • Tenacious with desire to achieve defined outcome to a high quality
  • Ability to manage people and work well within a team
  • Excellent stakeholder management and presentation skills
  • Extensive experience of working within a commercial environment
  • Experience working with offshore companies



  • Ability to work with and manage 3rd party suppliers and off shore resources



If you are interested in the role, please apply below. Unfortunately, due to the anticipated high level of response, we may not be able to respond to every applicant.

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