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Remedy Administrator

 Germany ContractRef:400

Role: Remedy Administrator

Location: Berlin, Germany (must speak fluent German)

Rate: £400-550pd

Duration: 3 months with extension possibility

We are looking for a remedy administrator for a client project based in Berlin, Germany. This role will support a key BMC Remedy ITSM customer with the administration of their platform.

Responsibilities:

  • Troubleshooting and resolving incidents and defects
  • Being the person responsible for l2 remedy issues
  • Produce recommendations for complex resolution of issues
  • Investigate problem tickets and perform environment maintenance
  • Flexible to provide on call support

Experience needed:

  • Hands on experience with BMC Remedy v9 ITSM solution
  • Must be fluent in German
  • Experience solving problems related to incident/problem processes
  • Ability to fulfill service requests and changes
The successful candidate must also be happy with being based full-time in Berlin for the duration of this project.

Additional Details

Day Rate£400-550pd
Contract Length3 months

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