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Remedy Consultant

 Middle East ContractRef:398

Role: Remedy Consultant

Location: Riyadh Saudi Arabia

Rate: £400-500pd + expenses

Duration: 2 months with extension possibility

We are looking for a remedy consult for a client project based in the middle east. This is a role which will support one of BMC’s key ITSM customers in the middle east. Your primary responsibility will be to administer the latest BMC Remedy platform

Responsibilities:

  • Troubleshooting and resolving incidents and defects
  • Provide support for various environments including development and production
  • Produce recommendations for complex resolution of issues
  • Investigate problem tickets and perform environment maintenance
  • Flexible to provide on call support

Experience needed:

  • Hands on experience with BMC Remedy v9 ITSM solution
  • A broader understanding of the BMC ITSM product suite
  • Experience solving problems related to incident/problem processes
  • Ability to fulfill service requests and changes
  • Proficiency in design and development of Remedy APIs (Java based) would also be advantageous
Clearly here the succesful candidate will have to be flexible to travel and work in the middle east for the duration of this short ITSM project.

Additional Details

Day Rate£400-500pd
Start Dateasap
Contract Length2 months

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