Remedy Developer (Smart Reporting)

Role: Remedy Developer (Smart reporting)

Location: UK (Remote)

Rate: £400-475pd + expenses

Duration: 1 month with extension possibility

We are looking for a remedy developer for a client project based in the UK, the developer must be contactable at all times, but is free to work remotely. This is a role which will support a large scale ITSM refresh project. The core role of the remedy developer will be to get smart reporting optimised and working to spec for the end client who are a household name in the UK.

Responsibilities:

• Configure smart reporting within remedy as per the client’s specifications
• The remedy developer will be under the day to day command of the end clien
• Investigate problem tickets and perform environment maintenance
• Flexible to provide on call support

Experience needed:

• Hands on experience with BMC Remedy v9 ITSM solution and specifically smart reporting
• A broader understanding of the BMC ITSM product suite
• Experience solving problems related to incident/problem processes
• Ability to fulfill service requests and changes
• Proficiency in design and development of Remedy APIs (Java based) would also be advantageous

This contract will start asap so please get in touch for further details.