Remedy Developer

Role: BMC Remedy Developer

Location: UK (Remote)

Rate: £400-475pd + expenses

Duration: 2 months

We are on the lookout for a Remedy developer to support our client’s BAU type activity in relation to Remedy. Our client has recently implemented the latest version of Helix and require an experienced Remedy Developer to help with config and running BAU support, until they are able to stand up a permanent team.

Responsibilities:

• Configure smart reporting within remedy as per the client’s specifications
• Deliver BAU type day to day support around the existing Remedy system
• Investigate problem tickets and perform environment maintenance
• Flexible to provide on call support
• Work on config (requirements provided by the client)

Experience needed:

• Hands on experience with BMC Remedy v9x… ITSM solution and specifically smart reporting
• A broader understanding of the BMC ITSM product suite
• Experience solving problems related to incident/problem processes
• Ability to fulfill service requests and changes

This contract will start asap so please get in touch for further details.