Services We Offer

Contract Resource

Fusion can leverage our network built on 20 years of operating in the ITSM marketplace to provide you a fully vetted expert contract resource to fulfil your ITSM resourcing requirements. Unlike a recruitment agency we internally employ many of the technical specialists we send out so you can rest assured that by the time a resource reaches you they will have been fully pre-screened by one of our in-house technical experts.

Permanent Resource

Our team of senior resources have all passed ITIL foundation at a minimum. As such they are well versed to find you the best permanent ITSM talent available. The aim will always be quality over quantity, our team will never send you more than 3 CV’s for a permanent vacancy.

Retained Search

For the most senior and specialist ITSM requirements we understand discretion is essential. Our team can perform a deep-dive market search and treat your recruitment assignment as a project, with defined SLA’s based on delivery. You will receive regular reports on the progress of your search and the work that has been carried out.

Managed ITSM Recruitment Service

Fusion can take control of your end-to-end ITSM resourcing needs by taking control of all your ITSM resourcing requirements. We manage the end-to-end process in conjunction with the client working to strict SLA’s. You don’t need to fear putting all your eggs in one basket as fusion partner with a number of similar consultancies that can support your requirements if needs be whilst you retain a single point of contact.